Privacy Policy

Last updated: April 29, 2026

This Privacy Policy describes how ECOS Insurance Solutions ("ECOS," "we," "us," or "our"), a registered DBA of ECOS Medicare Solutions, collects, uses, and protects information about visitors to ecos.care and clients who request our services.

1. Information We Collect

We collect information you voluntarily provide to us when you fill out a contact form, request a quote, schedule an appointment, or otherwise communicate with us. This may include:

• Full name
• Email address
• Phone number
• Date of birth
• ZIP code or address
• Information about your current insurance coverage
• Health-related information necessary to provide insurance quotes
• Any other information you choose to share with us

We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages viewed, and referring website. This information is used solely to improve our website and is not used to identify you personally.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or quote request
• Provide insurance recommendations and quotes
• Schedule and confirm appointments
• Communicate with you about your existing or potential coverage
• Submit applications to insurance carriers on your behalf (with your authorization)
• Comply with applicable legal and regulatory requirements

3. SMS / Text Message Communications

If you opt in to receive SMS messages by checking the SMS consent box on our contact form, we may send you text messages related to your inquiry, including:

• Confirmations that we received your inquiry
• Appointment confirmations and reminders
• Follow-up communications regarding your specific quote or application
• Responses to questions you have submitted
• Important coverage-related notices (such as renewal reminders for existing clients)

Message frequency varies based on your interaction with us. Standard message and data rates may apply based on your wireless carrier plan. Reply STOP to any message to unsubscribe at any time. Reply HELP for help, or contact us directly at (844) 945-3267 or info@ecos.care.

Consent to receive SMS messages is not a condition of purchasing any product or service from ECOS Insurance Solutions. For complete SMS terms, see our SMS Terms page.

4. Information Sharing

We share your information only as necessary to provide the services you have requested or as required by law. Specifically, we may share your information with:

• Insurance carriers and underwriters when you authorize us to submit a quote request or application on your behalf
• Service providers we use to operate our business (such as our customer relationship management software, email and SMS platforms, and document signing tools), all of whom are contractually bound to protect your information
• Government or regulatory agencies when required by law, court order, or to comply with legal process

We do not sell your personal information. We do not share your phone number or SMS opt-in data with any third party for marketing purposes. We do not allow our service providers to use your information for any purpose other than performing services for us.

5. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Opt out of SMS messages at any time by replying STOP to any message we send
• Opt out of email marketing by clicking the unsubscribe link in any email or contacting us directly
• Request access to the personal information we have about you
• Request correction of any inaccurate information
• Request deletion of your information, subject to applicable legal retention requirements
• Be added to our internal Do Not Contact list at any time

To exercise any of these rights, contact us at info@ecos.care or (844) 945-3267.

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies will not prevent you from using our website but may affect some functionality.

8. Children's Privacy

Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updates on this page along with the date of the most recent revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ECOS Insurance Solutions
a DBA of ECOS Medicare Solutions
Las Vegas, Nevada
Phone: (844) 945-3267
Email: info@ecos.care